Implementation of Human Resources Strategy at Aston Tanjungpinang Hotel

Nurul Sultania; Melia Andriyani; Nur Dwi Apriliani; Feradha Nur Larasati; Satriadi Satriadi

doi:10.55606/ijemr.v4i1.475

Implementation of Human Resources Strategy at Aston Tanjungpinang Hotel

Authors

Nurul Sultania STIE Pembangunan Tanjungpinang
Melia Andriyani STIE Pembangunan Tanjungpinang
Nur Dwi Apriliani STIE Pembangunan Tanjungpinang
Feradha Nur Larasati STIE Pembangunan Tanjungpinang
Satriadi Satriadi STIE Pembangunan Tanjungpinang

DOI:

https://doi.org/10.55606/ijemr.v4i1.475

Keywords:

Management, Human Resources, Strategy, Hotel

Abstract

This study aims to analyze the implementation of human resources (HR) strategies at Aston Tanjungpinang Hotel. The method used was a qualitative approach with case studies and phenomenology, involving in-depth interviews with hotel managers and staff. Data was collected through purposive sampling, focusing on employee experiences related to training, career development, and performance management. The results showed that Hotel Aston implemented a comprehensive HR strategy, including competency-based recruitment, continuous training, and a good employee maintenance system. Nonetheless, challenges such as high employee turnover rates and competition from other industries remain a concern. This research concludes that effective HR management not only improves service quality, but also contributes to the long-term success of the hotel.

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Published

2025-06-12

How to Cite

Nurul Sultania, Melia Andriyani, Nur Dwi Apriliani, Feradha Nur Larasati, & Satriadi Satriadi. (2025). Implementation of Human Resources Strategy at Aston Tanjungpinang Hotel. International Journal of Economics and Management Research, 4(1), 661–668. https://doi.org/10.55606/ijemr.v4i1.475