Rasidin Karo Karo Sitepu, et al. “Evaluate CRM Performance With CSI and Science Ap-Proach Implications for Marketing Strategy Umme Saladin Magic Potatoes ”. International Journal of Economics and Management Research, vol. 4, no. 3, June 2025, pp. 09-25, doi:10.55606/ijemr.v4i3.449.